The Pink Room Beauty Co

Tati is amazing! I’ve loved her from the start. From when I discovered the Pink Room back in March last year. She always does amazing work. I’ve really been traumatized by other nail salons and she has supported my nail journey all the way! She shapes them to my liking, measures them, asks my opinion all the time! Her communication with me is exceptional and I love that! Every client should be able to voice their opinion on their preferred nail outcome. Tati always listens to me and is patient which is what I LOVE. Best believe I’ll be there for EVERY nail appointment.

I’ve been coming to this nail salon every month since last Oct/Nov year and the service has never disappointed. Most recently, I had my nails done by Loveness on the 6th of May 2025 and they’re still in great condition weeks later! We did a glossy black sharp almond set and a pop of red underneath the tips (like red bottom Louboutin shoes) and I absolutely love how it turned out. Loveness always pays attention to detail and the salon has even introduced me to rubber base nails, which have genuinely helped my natural nails grow longer and stronger. I believe it’s Faith that did my gel pedicure in classic black gloss and I was just as impressed. From the front desk to the nail technicians, everyone is always friendly, welcoming and professional. My nails are consistently well taken care of and the quality of the products used here is top-tier.

I got a lash lift here on the 24th of May and unfortunately, it was botched. While the service itself was lovely—my lash technician was sweet, communicative, and made the process comfortable—the result was disappointing. My lashes were severely over-curled to the point that the tips are curling back into themselves. I have naturally long lashes, and this kind of over-processing ruined the look I was going for, especially with this being for my birthday. I sent an email the same day to raise this issue, but it’s now been almost two weeks and I haven’t received any response, which is really disheartening. I’ve since had to get the lashes relaxed at a different salon, and that technician confirmed that: 1. The processing time used (10 minutes) was far too long for any lashes 2. The perm solution should never have been applied to the tips of the lashes, as that’s what caused them to curl inward Unfortunately, due to the damage, there was only so much she could do to fix them. While I don’t blame the technician personally, this was a technical error that could have been avoided with more care and proper lash lift training. I had previously done a lash lift elsewhere that came out beautifully, so I know what to expect when it's done right. I’ll be attaching comparison pictures to show the difference. I had been excited to try this place and was hopeful about becoming a regular client, but the poor results and lack of follow-up have left me really disappointed.